Rebalancing Rates for a Changing Community

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What's this about?

Council is reviewing how rates are shared across our community to make sure everyone contributes their fair share.


We’re not increasing total rates. Rather, we’re updating how rates are calculated to better reflect the way our community is changing.


The proposed new rating structure shows that 47,482 households will be better off compared to keeping the current rating structure. The new structure ensures that residential rates are equitable and sustainable, supporting our growing Shire.


Under the proposal, apartment owners would see an average increase of $3.85 per week, while owners of standalone houses would experience an average increase of $0.56 per week. These figures include the 4.7 per cent rate peg increase set by IPART, which sets the total revenue councils can collect from rates each year.


An independent review confirmed that the new approach is fair, balanced, and compliant with NSW Government requirements.


Council is now sharing the information with the community to explain what’s changing, why it’s needed, and how it will keep our Shire financially sustainable into the future.


To find more details, view our Frequently Asked Questions here.

View the FAQs button. Click on this to go to the FAQs page.


Rates Calculator

See how your rates will differ using the calculator below.

Calculate your 2026-2027 rates below and see a side-by-side comparison with the current rating structure versus the new rating structure.

Calculate your rates button


Drop-In Sessions

We welcome you to drop by for a chat at the following drop-in sessions:

  • Saturday, 17 January, from 10am to 12pm at Castle Towers
  • Monday, 19 January, from 5:30pm to 7:30pm at Bella Vista Station
  • Tuesday, 20 January, from 5:30pm to 7:30pm at Showground Station
  • Thursday, 22 January, from 6pm to 8pm at Rouse Hill Town Centre
  • Monday, 26 January (Australia Day), from 4pm onwards at Bella Vista Farm
  • Tuesday, 10 February, from 11am to 1pm at Castle Mall in front of Tong Li IGA Xpress


How you can contribute

We invite The Hills community to share their thoughts and understanding of this change via the following options:

  • Completing the online survey below, or
  • Mailing a submission to the General Manager, The Hills Shire Council, PO Box 7064, Norwest, NSW 2153

What's this about?

Council is reviewing how rates are shared across our community to make sure everyone contributes their fair share.


We’re not increasing total rates. Rather, we’re updating how rates are calculated to better reflect the way our community is changing.


The proposed new rating structure shows that 47,482 households will be better off compared to keeping the current rating structure. The new structure ensures that residential rates are equitable and sustainable, supporting our growing Shire.


Under the proposal, apartment owners would see an average increase of $3.85 per week, while owners of standalone houses would experience an average increase of $0.56 per week. These figures include the 4.7 per cent rate peg increase set by IPART, which sets the total revenue councils can collect from rates each year.


An independent review confirmed that the new approach is fair, balanced, and compliant with NSW Government requirements.


Council is now sharing the information with the community to explain what’s changing, why it’s needed, and how it will keep our Shire financially sustainable into the future.


To find more details, view our Frequently Asked Questions here.

View the FAQs button. Click on this to go to the FAQs page.


Rates Calculator

See how your rates will differ using the calculator below.

Calculate your 2026-2027 rates below and see a side-by-side comparison with the current rating structure versus the new rating structure.

Calculate your rates button


Drop-In Sessions

We welcome you to drop by for a chat at the following drop-in sessions:

  • Saturday, 17 January, from 10am to 12pm at Castle Towers
  • Monday, 19 January, from 5:30pm to 7:30pm at Bella Vista Station
  • Tuesday, 20 January, from 5:30pm to 7:30pm at Showground Station
  • Thursday, 22 January, from 6pm to 8pm at Rouse Hill Town Centre
  • Monday, 26 January (Australia Day), from 4pm onwards at Bella Vista Farm
  • Tuesday, 10 February, from 11am to 1pm at Castle Mall in front of Tong Li IGA Xpress


How you can contribute

We invite The Hills community to share their thoughts and understanding of this change via the following options:

  • Completing the online survey below, or
  • Mailing a submission to the General Manager, The Hills Shire Council, PO Box 7064, Norwest, NSW 2153
Page last updated: 04 Feb 2026, 05:02 PM